We offer a limited warranty for our jewelry with reasonable wear and tear for six-months from date of purchase. Reasonable wear and tear will be determined by Kria World who reserves the right to decline unreasonable repair requests.

To request a repair, please email us at repairs@kria.world with proof of purchase, a detailed description and images of the repairs to be made, a return mailing address, and a phone number.

We will contact you to clarify and confirm your repair with an estimate of any cost and the time needed complete it. If the estimate is approved by you, we will send an invoice to be paid before the repair shipped to us.

Repairs must be shipped signature required, securely packaged, and insured for the full value of the item. Kria World is not responsible for packages sent using shipping methods that are not trackable or for any costs associated with shipments. Once your repair has been shipped, please reach out to us to share tracking information so we may follow its progress.